FAQs

The IPI Group, LLC

Have a question about our company or services? We have the answer.

Check out these FAQs and then contact The IPI Group, LLC for more information.

  • Can you come to our facility and put HT Stamps on our packaging? 

    No, the HT Stamp is restricted to use on crates, pallets, or other items we manufacture only. The law requires that HT Stamps remain in our possession, in our building only.


    As one of the top sources of packaging Colorado Springs, CO prefers, we, by default, certify and stamp every wood packaging product we manufacture. However, if for some reason something we manufactured should be delivered without an HT Stamp, we will need to pick up the piece and bring it back to be inspected for alterations, stamped, and returned to you.

  • Can I get my non-complying wood packaging fumigated so I can use it? 

    Technically, yes—but we do not offer fumigation services, as fumigation is not ROHS compliant. It is generally intended only as a temporary solution, often used for certification paperwork by countries newly joining the IPPC’s export wood heat treatment program, allowing them to use packaging produced before their participation began. Contact us, one of the top sources for packaging in Colorado Springs, CO, for more information.


  • Can you give me a written certification that the wood packaging meets the HT Export requirements? 

    Technically, yes, we could provide it; however, it is not required, as the IPPC and ISPM-15 follow the Paperwork Reduction Act, meaning such documentation is neither expected nor desired. Including a written certification with your shipment may raise a red flag with customs and could result in delays due to additional inspection. Certification documents are intended only as a temporary measure for countries newly joining the program, to be used until their packaging stamp system is fully operational. That said, we can provide additional documentation for certain countries, such as China, that may require it beyond standard IPPC requirements. If you're looking to export certified crates in Colorado Springs, CO, reach out to us today.

  • Can you build crates without lumber?

    As one of the top sources for crates and custom boxes in Colorado Springs, CO, technically, yes. However, crates made entirely from plywood or OSB, which are exempt from the IPPC program, tend to be more expensive in terms of labor and materials. They are also structurally unstable, as no panel product can be safely edge-nailed, screwed, or fastened to (according to the APA). Alternative materials like recycled plastic lumber or structural composite lumber (SCL) are typically costly, not rated for structural use, or difficult to fasten with nails, staples, or screws. On the other hand, cases such as Pelican Cases offer a durable, exempt alternative and work well for lighter shipments, though they are limited in available sizes.


  • Can you put an HT Stamp on the pieces of wood you sell me?

    No, the HT stamp is restricted for use only on crates, pallets, or other items that we manufacture. However, we can apply "dunnage" stamps to wood we sell specifically for use as dunnage. Contact us, one of the top sources for packaging Colorado Springs, CO, trusts, for more information.

  • How can I be sure our freight will not be held up at the border?

    While there’s no way to guarantee that freight won’t be held at a border for some time, properly stamped wood packaging from a company in good standing with the IPPC program significantly reduces the risk of delays due to packaging issues. Each certified company authorized to use an HT stamp is assigned a unique identifier, which appears on the stamp itself. Although no public list exists identifying companies that use questionable or non-conforming stamps, such oversight is in place. The IPI Group, LLC, for example, has maintained a flawless global record with no rejections, detainments, or non-conformance issues since the program’s inception. 


    For added protection and stability, we also offer high-quality foam packaging in Colorado Springs, CO, which can be used alongside certified wood solutions to better safeguard your shipments.